Just Printer Toners has compiled this info so that you may be better informed about our website.
If you have any questions please Contact Us for more information.
Frequently Asked Questions
I dont want to use my credit card online, how can I purchase something?
Orders can be placed confidentially over the phone with one of our trained representatives. You may call us at: 02071937243 8am-4pm G.M.T. (Greenwich Mean Time U.K.)
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Can I pay with Paypal?
Yes you can use PayPal for secured payments for all credit/debit card transactions.
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What if a product is not in stock?
We keep all products shown on our websites in stock.
In the event of a item being out of stock we can obtain that item next day so there would be a minimum of delay.
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What method of payment do you accept?
We prefer all of our transactions to go through Paypal but we do accept Post/money orders and cheques.
There is a delay with cheque clearance of 21 days before your order is despatched.
Our bank states this is the reconised time for positive clearance from them and unfortunately the company has to abide by this.
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What if I want to return my purchase?
There is no problem with you returning items but they must be in their original unopened wrappers/packages.
All items must be returned within 5 days of receipt.
We will of course accept any product or item that fails through manufacturing faults within a reasonable time span.
There is a 20% restocking fee for wrongly ordered or cancelled items
Postage on returned items is the responsibility of the customer and will not be refunded.
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Postage Method
From January 1st 2007 you now have a choice of postal rates based on the new Royal Mail sizing pricing structure.
We only post Monday-Friday, excluding holidays please take this into account when ordering.
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Do you have a printed catalog? No we do not have a Printed catalogue.
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Is your packaging discreet? Everything is sent out in strong plastic envelopes or cardboard boxes.
There are no company logos or visible writing on any of our packaging.
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Do you sell or share my personal information with any third party? No, never. Your privacy is our first priority!
The information we hold on you is that which you enter to open your account and thats all. If you do not wish us to hold any details you can make your purchases in the normal way without a account.
We do not hold or have any visual or written access to your credit/debit card details. Payment information is solely handled by Nochexs.
See our Privacy Policy.
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Why do I have to give my birthdate? By giving your birthdate we can see if you are over 18.
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In what name does my purchase show up on my credit card statement
Your purchase will not show up as the companies.
The transaction will show up as an individuals name not a company name, this is the way PayPal system works.
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Do you run an affilate programme?
Yes
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